Privacy

Email Disclaimer: Messages sent to ProBank via email are sent over the internet and may not be transmitted in an encrypted or secure form. Caution is urged in the use of confidential information. Email is an unsecured form of communication. Please be advised that ProBank encourages our customers to send all communication containing confidential information (such as your account number or social security number) to us in a letter at the address shown on our website. Or you may visit us at any of our locations at your convenience so that we may assist you in person.

FACTS

WHAT DOES PROBANK DO WITH YOUR
PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • account balances and payment history
  • credit history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons ProBank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information
Does ProBank share?
Can you limit this sharing?
For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus YES NO
For our marketing purposes— to offer our products and services to you YES NO
For joint marketing with other financial companies NO NO
For our affiliates’ everyday business purposes— information about your transactions and experiences NO NO
For our affiliates’ everyday business purposes— information about your creditworthiness NO NO
For nonaffiliates to market to you NO NO

Questions?

Call (850) 681-PRO1 (7761) or email us at info@theprobank.com

Who we are

Who is providing this notice? ProBank

What we do

How does ProBank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. ProBank recognizes that you expect a high level of privacy and confidentiality when it comes to your financial affairs and personal information. We are committed to providing the highest level possible. Access to your personal information is only available to those employees with a legitimate need to know. Employees are trained to handle all information in a confidential manner and must adhere to our Code of Ethics as a requirement for continued employment. ProBank will make every reasonable effort to maintain the highest level of security against any unauthorized access to your financial information. In this regard, we maintain physical, electronic, and procedural safeguards, as well as monitor technology to our systems.
How does ProBank collect my personal information? We collect your personal information, for example, when you
  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your debit card or perform a transaction with us and others.
We also collect your personal information from others, such as credit bureaus and service providers.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • ProBank has no affiliates
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • ProBank does not share with nonaffiliates so they can market to you
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • ProBank doesn’t jointly market

Other important information

From time to time, we may change the policies and procedures provided in this Privacy Statement, due to changes in the law, or changes in our operations, and we will notify you of these changes as required by law.